Hello everyone, Just a quick one inform you all that we will have a slight price increase across our services from 01/04/2025.
As always thank you so much for you continued support to us all with the salon 🙂
#SmallBusiness #hardwork #ASP #independent #hardworkpaysoffs #salonownerlife #experienced #womenownedbusiness #asphair #affinageprofessional #apprentice #MeetTheExpert #hair #CostOfLiving 🥰
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Salon policy 😀
By making an appointment with Yummy mummy hair and beauty you are agreeing to our booking policies:
Prior to each appointment, time and preparation is needed by our team so we can give you the best possible service during your visit. The salon takes your appointment as a verbal contract and in turn, it is reserved especially for you.
Please understand that when you forget or cancel your appointment without giving enough notice, the salon misses the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive salon services and it impacts the business massively.
For this reason, please be advised that the salon will require a deposit at the time of booking.
We respectfully ask that if you are unable to attend your appointment, please contact the salon as soon as possible to avoid losing your deposit. During days when the salon is closed, i.e. Sundays and Mondays, bank holidays, or Christmas shutdown, please email to let us know and rescheduling will be made when the salon is back open.
For a quick and easy way to save you coming into the salon, we can take deposits over the phone. Card details are not stored on a computer system.
We have tried to put off introducing a deposit policy for a long time but unfortunately the missed appointments and late cancellations are becoming more frequent and add up, so we have had to do what is in the best interest of the business, staff and our existing clients.
A deposit of 50% will be required to secure an appointment for any services booked at the salon, the deposit will be taken at the time of booking. The booking will not be confirmed until payment has been received.
Deposits can be transferred if you give the salon at least *48 hours* notice that you need to cancel or reschedule your appointment.
Any time less than this and the deposit will be non-refundable.
(exceptional circumstances will be taken into consideration)
If your stylist is off sick, your deposit can be transferred to another appointment time of your choosing.
"No shows"
Anyone who fails to attend their appointment and do not inform us aka a no show will be required to pay 100% of any future appointments in advance and will be non refundable if you fail to attend your appointment.
We reserve the right to refuse an appointment with us for anyone who is rude or disrespectful to any of our team, we do not tolerate any abusive language, actions or continuous failure to follow our policies.
Skin tests for all colours must be carried out at least 48 hrs before any colour service- no exceptions.
1/2 cut and finish with our colour services offer must be completed within the same appointment.
Thank you for your understanding on these matters!
The YM Team.
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